Ordering and our 3 stage process

Once our quotation has been accepted we will move forward with site visits and surveys and design drawings, this we call our 3 step process.

1. Zigzag will visit site to survey what is required for your commission. We will give you a list of what is required of site prior to our visit. Zigzag then produce all design drawings, layouts, plans and elevations in CAD as standard and included in our quotation, 3-D visuals and animations are also available where required.

2. Once drawings are issued and signed off, Zigzag will move into in house production. During this stage, you are welcome to book a works visit to see progress of your staircase.

3. Our final stage is installation where team Zigzag will deliver and install your staircase to an pre agreed schedule. Our team will ensure all works are carried out to the required safety standards and expected levels of quality for a Zigzag product. Once your staircase or balustrade is fitted Zigzag will provide you with a unique after care service for your peace of mind and to ensure your product remains the pride of your clients property.

Zigzag do not provide structural calculations but can work alongside structural engineers if required, we are happy to work with externally appointed engineers and building control to provide you with the relevant information required for your project. We liase closely with main contractors, ideally at an early stage to ensure everything is put in place as early as possible.

Everything on a bespoke project requires an open and flexible approach which Zigzag take on every project.